The Ministry of Health delivers fast and reliable information via WhatsApp

With Robbu’s technology, the Ministry of Health created an official WhatsApp channel that provides secure information, expands vaccination campaigns, and facilitates access to essential services nationwide.

50%

of interactions
resolved by the chatbot

30%

reduction in
registration errors

3x more

monthly interactions handled

The Challenge

Communicating health information with agility and nationwide reach

The Ministry of Health needed to deliver essential information to the public quickly, reliably, and in an easy-to-access way. In a country as diverse and vast as Brazil, clear communication made all the difference in expanding vaccination coverage, combating fake news, and ensuring that each person received the right guidance at the right time.

The Robbu Solution

Official channel democratizes health information

Ministry of Health Responds is a verified WhatsApp channel that automates service, distributes reliable content, and increases the efficiency of public communication.

Official WhatsApp channel

Ensures secure, validated communication for millions of Brazilians with reliable information.

Automated and scalable service

Serves multiple users simultaneously, ensuring speed and high accuracy in responses.

Reliable public health content

Provides secure, verified information about vaccines and basic health care.

Reduced errors and rework

Reduces registration failures and speeds up the public’s access to services.

Technology and social impact.
Efficient communication for millions of Brazilians

The chatbot created by Robbu expands access to public health information, combats misinformation, and improves the efficiency of services provided by the Ministry of Health.

Validated official channel

and secure

Secure communication with an official seal, ensuring credibility and trust.

Large-scale automated service

Serves millions of citizens simultaneously with speed, efficiency, and high performance.

Verified health information

Up-to-date, official information on vaccines, health, and reliable medical guidance.

Integration with public systems

Features that make the service accessible, intuitive, and easy for all users.

Customer testimonials

Ministry of Health

CEO of Liberty Seguros Brasil

The WhatsApp channel is essential for delivering secure information and expanding the public’s access to health services nationwide. It increased the reach of vaccination campaigns, improved communication, and reduced service failures for millions of Brazilians.

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