The Ministry of Health delivers fast and reliable information via WhatsApp
With Robbu’s technology, the Ministry of Health created an official WhatsApp channel that provides secure information, expands vaccination campaigns, and facilitates access to essential services nationwide.
50%
of interactions
resolved by the chatbot
30%
reduction in
registration errors
3x more
monthly interactions handled
The Challenge
Communicating health information with agility and nationwide reach
The Robbu Solution
Official channel democratizes health information
Ministry of Health Responds is a verified WhatsApp channel that automates service, distributes reliable content, and increases the efficiency of public communication.
Official WhatsApp channel
Automated and scalable service
Serves multiple users simultaneously, ensuring speed and high accuracy in responses.
Reliable public health content
Provides secure, verified information about vaccines and basic health care.
Reduced errors and rework
Reduces registration failures and speeds up the public’s access to services.
Technology and social impact.
Efficient communication for millions of Brazilians
The chatbot created by Robbu expands access to public health information, combats misinformation, and improves the efficiency of services provided by the Ministry of Health.
Validated official channel
and secure
Secure communication with an official seal, ensuring credibility and trust.
Large-scale automated service
Serves millions of citizens simultaneously with speed, efficiency, and high performance.
Verified health information
Up-to-date, official information on vaccines, health, and reliable medical guidance.
Integration with public systems
Features that make the service accessible, intuitive, and easy for all users.
Customer testimonials
Ministry of Health
CEO of Liberty Seguros Brasil
The WhatsApp channel is essential for delivering secure information and expanding the public’s access to health services nationwide. It increased the reach of vaccination campaigns, improved communication, and reduced service failures for millions of Brazilians.
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